Privacy Policy

Who we are

Seuras operates a trust-first rental marketplace currently in beta in Warsaw, Poland. For privacy questions, contact us at info@seuras.com. We are the controller of personal data processed through the Seuras website and app.

What we collect

Account data: name, email, phone number, password hashes, language preference, and role (renter, owner, or both).

Profile and listing data: household details you choose to share, property addresses, photos, pricing, availability, and messages you send in-app.

Usage data: pages you visit on Seuras, device type, and approximate location derived from IP address for security and market routing.

Cookies: strictly necessary cookies for sign-in, language, and market; optional analytics cookies only if you accept them.

Why we use your data

To create and secure your account, show the site in your language, and keep you signed in (performance of a contract / legitimate interest).

To match renters and owners, schedule viewings, and generate draft lease documents you request (performance of a contract).

To send service messages (viewing updates, security codes). Marketing email is sent only if you opt in.

To keep the platform safe (fraud prevention, abuse detection) and to improve the product when you allow analytics cookies (legitimate interest / consent).

Cookies

Strictly necessary cookies store your language, market, session, and cookie choice. The site cannot work without them.

Analytics cookies, if accepted, help us understand which public pages are useful. You can accept all cookies, keep essential cookies only, or change your choice later via Cookie settings in the footer.

Sharing

We do not sell your personal data. We share it with infrastructure providers that host Seuras (for example cloud, email, or SMS) under contracts that require them to protect it.

Other users see only what you publish: listing details, the parts of your renter or owner profile you share, and messages you send them.

We may disclose data if required by Polish or EU law.

Profiles shared with owners and renters

When you message an owner, request a viewing, or send rental intent, Seuras shows that counterparty parts of your renter profile so they can decide whether to reply or accept. That can include household information you chose to provide — for example whether children or pets will live with you.

Details about children are sensitive. We only show what you entered, and only to users involved in that listing journey (the owner or their authorised agents on Seuras). Do not upload children’s full names or dates of birth unless you need them for a lease document and understand they may be visible to the other party.

You can edit or clear household fields in Settings. Owners must use profile data only to evaluate tenancy for their listing — not for unrelated marketing or off-platform sharing.

Privacy summary for operators

Seuras is the controller for marketplace accounts and in-app messaging. Property operators (agencies, funds, or landlords who run multiple listings) may process renter profile data they receive through Seuras as independent controllers for their own tenancy decisions, or as processors where we agree that role in writing.

Short summary: we collect account and optional household data to run matching, viewings, and draft leases; we share counterparty-relevant profile fields only inside a deal; we do not sell data; users keep GDPR rights (access, erasure, objection, complaint to UODO).

A Data Processing Agreement (DPA) for professional operators is available on request and published in draft form at /dpa. Have your legal team review it before go-live. This policy is not legal advice.

Retention

We keep account and listing data while your account is active and for a limited period afterwards where we must keep records (for example security logs or completed deals). You can ask us to delete your account by contacting info@seuras.com.

Your rights

Under the GDPR you may request access, correction, deletion, restriction, portability, and to object to processing based on legitimate interest. You may withdraw cookie consent at any time.

You can complain to the President of the Personal Data Protection Office (UODO) in Poland. We would rather fix the issue first — write to info@seuras.com.

Changes

We may update this policy as the Warsaw beta grows. The date at the top of this page is the latest version. Material changes will be highlighted on the site.